DOCTEL EXAMPLES IN DUTCH

Known Patient calling for a new appointment

Relative Dates

Hours

Appointment rescheduling and cancelation

Remind and reschedule an appointment

Canceling an appointment

Calling for someone else (Family, children, etc …)

Same phone number for more than one patient

Caller with an unknow phone number

Patient known calling from an unusal phone

New Patient (unknow phone number, new patient)

Other situations