VocaPack Debt Collection
In financial crisis times, debt collection becomes business critical to
reduce payment periods (the famous DSO = “days outstanding”) that increase the financial costs
reduce the value of definitely lost receivables which reduce revenue
It is therefore necessary to follow-up debtors earlier and more frequently than ever before, in a context where companies are forced to reduce their operating costs
A good solution to face this challenge is to automate debt collection interactions.
The VocaPack Debt Collection application uses the interactivity of the telephone relationship to facilitate the automatic collection of due payments, as user-friendly as possible for customers and at the lowest possible cost to the company. It proactively notifies debtors and records their intentions and online payments.